Frequently Asked Questions
Everything you need to know about your Polishey experience.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. International delivery times vary by location but generally arrive within 10-15 business days.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our Returns Portal to start your request.
How can I track my order?
Once your order ships, you will receive an email containing a tracking number and a link to follow your package's journey in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
How do I find the right size?
Each product page features a detailed 'Size Guide' button with specific measurements. If you are between sizes, we generally recommend sizing up for the best fit.
Are your materials sustainably sourced?
Polishey is committed to ethical fashion. We prioritize working with suppliers who use organic cotton, recycled polyester, and low-impact dyes wherever possible.